Shipping Policy

At CozyWear, we are committed to delivering your order promptly and securely.

• Order Processing Time: All orders are processed within 1-3 business days.
• Shipping Time: Standard shipping takes 6-12 business days, depending on your location.
• Shipping Confirmation: You will receive a shipping confirmation email with tracking details once your order has been shipped.

If you have any questions about your shipment, please contact our customer service team at [email/contact details].

Return Policy

We want you to be completely satisfied with your CozyWear purchase.

• Return Window: You can return your items within 30 days of receiving your order.
• Return Conditions: Items must be unused, unwashed, and in their original packaging with all tags attached.
• Return Process:
  1. Contact our customer service team at [email/contact details] to initiate a return.
  2. Ship the item back to the address provided by our team.
  3. Once we receive and inspect the item, we will process your refund or exchange within 5-7 business days.

Please note that shipping fees are non-refundable unless the return is due to a mistake on our part.

For further assistance, feel free to reach out to us at any time.